Shipping Policy

Welcome to Kix Corner Store! We’re delighted to have you here and would like to provide you with essential information about our shipping process.

Processing Time: We take pride in ensuring that your orders are carefully prepared and packaged. Our processing time typically ranges from 3 to 7 days. Please note that this time frame may be slightly extended during high-demand periods or holidays.

*If an item (usually Hermes, shoes from luxury brands) is not available and needs to be produced, please allow us more 5–7 business days for production.

Shipping Time: We offer two shipping options to cater to your needs:

• Standard Shipping (Free):

  • Carrier: USPS
  • Estimated Delivery Time: 15 to 23 days

• Express Shipping (Additional Cost): $15

  • Carrier: FedEx
  • Estimated Delivery Time: 7 to 13 days

Estimated Shipping Time by Location:

Please be aware that these are approximate delivery times and may vary depending on various factors such as customs clearance and local postal service efficiency.

Shipping Tax (Excluding USA): It’s important to note that customers residing outside the United States may be subject to additional taxes and customs duties imposed by their respective countries. These fees are not covered by Kix Corner Store and are the sole responsibility of the customer. We recommend checking with your local customs office for specific details regarding potential charges.

Late Deliveries During the Holiday Season: While we make every effort to ensure timely delivery, please be aware that during the holiday season, delivery times may be extended by 5-7 days due to increased postal service demand and potential weather-related delays. We encourage you to place your orders well in advance to ensure your gifts and purchases reach you on time.

If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer support team. We’re here to assist you and make your shopping experience with Kix Corner Store as smooth as possible.

Lost or Delayed Shipments: In the rare event that your order is lost or significantly delayed during transit, please contact our customer support team immediately. We will work closely with the shipping carrier to track down your package and provide you with updates. Kix Corner Store is committed to ensuring that you receive your order in a timely manner, and we will do our best to resolve any shipping issues promptly.

Tracking Your Order: Once your order has been shipped, you will receive a confirmation email containing a tracking number. This tracking number allows you to monitor the progress of your shipment and estimate its arrival date. We recommend regularly checking the tracking information provided to stay updated on the status of your order.

Shipping Address Accuracy: To avoid delivery issues, please ensure that your shipping address is accurate and complete when placing your order. Any inaccuracies or missing information may lead to delays or misdeliveries. If you need to make changes to your shipping address after placing an order, please contact our customer support team as soon as possible, and we will do our best to accommodate your request.

Multiple Item Orders: Please be aware that if you place an order with multiple items, they may be shipped separately to ensure the fastest possible delivery. Each shipment will have its unique tracking number, which will be provided to you via email.

International Shipping: For our valued international customers, please be aware that shipping times may vary significantly depending on your location and local customs procedures. Additionally, international orders may be subject to import duties and taxes imposed by your country’s customs authorities. These charges are beyond our control and are the responsibility of the recipient.

Returns and Exchanges: If you are not completely satisfied with your purchase or have received a damaged or incorrect item, please refer to our Returns and Exchanges Policy for detailed information on how to initiate a return or exchange.

Contact Us: If you have any questions, concerns, or require further assistance regarding our shipping policy or any other aspect of your shopping experience with Kix Corner Store, please do not hesitate to contact our friendly and knowledgeable customer support team. You can reach us through our Contact Us page, and we will respond to your inquiries as quickly as possible.

Thank you for choosing Kix Corner Store as your preferred destination for stylish footwear. We value your trust and look forward to serving you with the best products and customer service. Happy shopping!